Do your products carry a guarantee?
All our products are guaranteed to be free of manufacturing defects and to arrive undamaged at your place of business. If something you did order from us arrives damaged, please contact us immediately.

Are volume discounts offered?
Yes! We offer deep discounts to volume orders of our Retro-Fit kit, as well as for orders of any Precor parts.

Can I buy only the upgrade for the rear of the elliptical trainer?
Yes, this option is available.

How can I be sure I need the full upgrade kit?

How difficult is the Retro-Fit Kit to install?
While the kit is not difficult to install, care must be taken not to damage any of the parts due to incorrect installation. Each kit comes with complete installation instructions. It is recommended that our kit only be installed by someone who is familiar with the Precor EFX544 Elliptical Trainer.

What Precor parts do you carry?
PrecorParts.com sells virtually every fitness equipment replacement part available for Precor machines, including elliptical trainers, treadmills, cycles, climbers, strength trainers and more.

Do you sell parts for Precor home fitness products?
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Is order tracking available?
Yes, upon shipment of your item(s) we will email you a shipment confirmation along with a tracking number and link to the respective shipper's Web site.

Why can't I purchase products from your site if I live outside the US?
As this time, we only accept online credit card payments from users located within the US due to several reasons, including variable shipping rates, and the inability of our credit card processor to accept payments from certain banks located outside the US.